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Open Your Privacy Policy Choices

Your account data, payment records for DANA, OVO, GoPay and QRIS, and device checks are handled under this Privacy Policy before you open the lobby.

DANA data handlingOVO record checksGoPay and QRIS logsCookie controlsAccount access requests
pengawas4d Open Your Privacy Policy Choices
CONTACT ROUTES

Check Privacy Support Channels

Fast privacy help matters when a phone number changes, a device is lost, or a wallet record needs correction.

Live chat Open live chat daily from 09:00 to 23:00 WIB and choose Privacy Request before…
WhatsApp Message our WhatsApp channel with the mobile number linked to your account.
Email Send privacy requests to [email protected] with your account ID in the subject line.
ACCOUNT CONTROLS

Browse Data Controls Inside Your Account

Privacy controls work better when you can see what triggered them. Inside your account, we separate profile data, wallet records, cookie preferences, and active sessions so you know which request to make.

Profile data

We store the name, mobile number, email, and account ID you provide during account creation. You can ask us to correct outdated profile details after we confirm the request through your registered contact.

Wallet records

Payment references for DANA, OVO, GoPay, and QRIS are logged with time stamps and account ID links. These records help match deposits, withdrawal checks, and disputed wallet activity without exposing full app credentials.

Cookie settings

Cookies keep your session active, remember language choice, and help detect repeated failed sign-ins. You can clear them from your browser settings, then log in again to create a fresh session token.

Active sessions

Go to Account > Security > Active Sessions to see recent device access. If a phone or browser looks unfamiliar, contact support and we can help close that session after identity checks.

Retention window

We keep account and wallet records only for operational, security, and lawful reasons tied to your activity. When those reasons end, records are removed or made harder to link back to you.

Change request

For correction, access, or deletion requests, contact us through chat, WhatsApp, or email. We verify the account first so another person cannot change your profile or obtain your data.

Explore Privacy Policy Questions

These answers focus on how we collect, use, protect, and respond to requests about your personal data. Keep your registered email and mobile number current because most privacy actions require an identity check before we share, correct, or remove account records. If a question involves access, local law decides whether service can continue.

It covers account details, registered contact data, device identifiers, IP records, wallet references, cookie data, support messages, and game-category activity such as Crash Games, Bingo, or Volleyball Betting linked to your account.

We keep wallet references to match payments, answer disputes, check withdrawal requests, and trace suspicious account activity. We do not need your full wallet app password or private app access to process those records.

Cookies keep you signed in, remember basic preferences, and help us spot repeated failed access attempts. If you clear browser cookies, you may need to log in again and confirm a fresh session.

Yes. Contact chat, WhatsApp, or email with your account ID and registered contact detail. After identity checks, we can correct outdated profile data such as email, mobile number, or spelling in your name.

Retention depends on the record type and why we keep it. Profile and wallet records may stay while your account remains active or while security, payment, dispute, or lawful duties still require them.

Only team members handling support, security, payment checks, or account administration can access your request. We limit internal access by role and keep request records tied to your account ID.

Yes. Access depends on local law and is available only where local law permits. If a legal or regional rule affects your account, we may restrict access and keep records needed to explain the action.